Terms & Conditions
Last Updated: January 2025
Welcome to Somnath Traders. These Terms & Conditions govern your access and use of our website somnathtraders.com. By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms.
1. About Us
Business Name: Somnath Traders Pvt Ltd
Address: Ground Floor 71 Baba Somnath Complex, Mandi Bypass Rampur Road, Transport Nagar, Haldwani, Nainital, Uttarakhand, India - 263139
Email: info@somnattraders.com
Phone: +91 9535264852
2. Eligibility
You must be at least 18 years old to use this Website and place orders.
3. User Accounts
When creating an account, you agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your login details.
- Be responsible for all actions under your account.
We may suspend or terminate accounts that violate our policies.
4. Products & Descriptions
We sell paints, hardware, and home décor products. Although we try to display accurate product information, minor variations may occur.
Color differences may occur due to lighting, screens, or product materials.
5. Pricing & Payments
All prices are displayed in INR and may change at any time without notice.
Accepted Payment Methods:
- UPI
- Credit/Debit Cards
- Cash on Delivery (COD)
Payment Gateway: Razorpay
In case of pricing errors, we reserve the right to cancel orders even after payment. Refunds will be processed accordingly.
6. Order Confirmation & Cancellation
Your order is confirmed only after successful payment and internal verification.
We may cancel orders for reasons including:
- Out-of-stock products
- Incorrect pricing
- Suspicious activity or payment issues
- Service unavailability in your location
You may request cancellation before the order is shipped. Once shipped, cancellations are not allowed.
7. Shipping & Delivery
We currently deliver only within India.
Estimated delivery time: 2-7 business days (depending on location).
Delays may occur due to couriers, weather, or public holidays.
8. Return, Refund & Replacement
We follow our official Return & Refund Policy, which is available separately on our Website.
Important: Opened paint cans or used items are generally not eligible for return due to product nature.
9. User Reviews, Comments & Feedback
By submitting reviews or comments, you grant us a non-exclusive right to use, edit, or display them on our platform.
Content must not be abusive, misleading, or illegal.
10. Prohibited Activities
Users must NOT:
- Use the website for illegal activities
- Attempt to breach security systems
- Copy or misuse website content
- Submit fraudulent orders
11. Intellectual Property
All images, logos, designs, product descriptions, and content are the property of Somnath Traders. Unauthorized use, reproduction, or distribution is prohibited.
12. Limitation of Liability
Somnath Traders is not responsible for:
- Damages from misuse of products
- Courier delays
- Loss caused by inaccurate account information
- Damage caused after product delivery
13. Third-Party Services
We use Razorpay for payments and Google Analytics for analytics. By using our Website, you agree to their respective terms.
14. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised date.
15. Governing Law & Disputes
These Terms are governed by the laws of the Republic of India. Any disputes will be settled under the jurisdiction of Uttarakhand courts only.
16. Contact Us
If you have any questions about these Terms, please contact us:
Email: info@somnattraders.com
Phone: +91 9535264852
Address: Haldwani, Nainital, Uttarakhand, India