Somnath Traders Pvt Ltd is committed to protecting your privacy. This page explains what data we collect, why we collect it, and how you can control it.
1. Information we collect
We collect information to process orders, provide services, secure our platform and improve your experience.
Personal information
- Full name, email address, phone number
- Billing and shipping addresses; saved addresses
- Account credentials (encrypted passwords)
Payment & order data
We do not store card details. Payments are processed via Razorpay. We keep records of order history, transaction metadata and payment confirmations required for fulfilment and returns.
Additional & technical data
- Wishlist items, product reviews and preferences
- IP address, device & browser information, page views and session logs
- Analytics data collected via Google Analytics
2. How we use your information
- To process and deliver orders, provide tracking and manage returns.
- To manage your account (login, saved addresses, wishlist).
- To send transactional messages (order confirmations, delivery updates).
- To provide marketing communications (newsletters & offers) with your consent — you can unsubscribe anytime.
- To analyze and improve our website using Google Analytics.
- To detect and prevent fraud and secure our systems.
5. Data storage & security
We take appropriate measures to protect personal information including:
- SSL encryption for data in transit
- Secure servers and encrypted password storage
- PCI-DSS compliance for payments via Razorpay
- Firewalls and industry-standard safeguards
While we follow best practices, no online system is 100% secure.
6. Your rights & controls
You have the right to:
- Access and update your personal information
- Request deletion of your account
- Opt-out of marketing emails
- Request details of how your data is used
To exercise these rights, contact us using the details below. We will respond in accordance with applicable Indian laws and our internal procedures.
7. Children’s privacy
Our site and services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, contact us to remove it.
8. Data retention
We retain personal data as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements. Afterwards data is securely deleted or anonymized.
9. Third-party links
We may link to third-party websites (for example, social media or partner stores). We are not responsible for those sites' privacy practices — please read their policies separately.
10. Marketing & communications
By signing up or making a purchase, you may receive promotional emails and offers. All promotional emails include an unsubscribe link. You can also reach us directly to opt out.
11. Policy updates
We may update this policy from time to time. The "Last updated" date at the top will reflect changes. Significant changes will be notified on the website or via email.
12. Contact us
If you have questions or requests about this policy or your personal data, contact us:
Somnath Traders Pvt Ltd
Somnath Traders, Ground Floor, 71 Baba Somnath Complex,
Mandi Bypass, Rampur Road, Transport Nagar,
Haldwani, Nainital, PIN 263139, Uttarakhand, India
info@somnattraders.com +91 9535264852 somnathtraders.com
If you prefer, you may contact us by postal mail at the address above.